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CRM Executive / Tele Sales Executive -- Gurgaon

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Sales · Gurgaon Team

CRM Executive / Tele Sales Executive – Gurgaon Team

White Collar Realty is hiring a CRM Executive / Tele Sales Executive in Gurgaon for a calling-led, sales-support role at the heart of our luxury real estate operation. This is not a back-office job -- it is a high-energy inside-sales position. You'll call company-generated leads, qualify interest and budget, and book site visits and meetings for the sales team. Tele-calling, inside-sales or CRM experience is preferred, and we welcome confident communicators who thrive on the phone and want to grow in premium property. You'll run disciplined, structured follow-ups, keep the CRM accurate and up to date, and make sure no opportunity slips through the cracks across the Gurgaon and Delhi NCR luxury market. It is a measurable, target-driven role with clear growth into senior sales positions for those who perform. Alongside fixed compensation, you'll earn attractive performance-based incentives tied to the meetings and site visits you generate, with the exact structure shared at the interview stage.

Gurgaon, Haryana Full Time 3 openings Competitive compensation + attractive performance-based incentives
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What You'll Do

  • Call company-generated leads and engage prospective buyers
  • Qualify leads — gauge interest, budget and buying intent
  • Schedule site visits and meetings for the sales team
  • Run disciplined follow-up calls
  • Update call remarks and lead status in the CRM
  • Support the sales team with appointments and coordination

What We're Looking For

  • Real estate experience preferred
  • Candidates from strong sales backgrounds are also considered
  • Confident, clear communication
  • Genuine sales mindset and client-handling ability

Experience

Experience: Tele-calling, inside-sales or CRM experience preferred

What You'll Learn

  • The full real estate sales cycle — from lead to closing
  • Client handling, consultation and negotiation
  • Site-visit and closing process
  • Pipeline and follow-up discipline
  • CRM and sales tools
  • Real estate market knowledge (Gurgaon & Dubai)

Tools You'll Use

CRM Calling / dialer tools WhatsApp Business Google Workspace

Your Career Growth Path

Sales Executive Senior Sales Executive Team Leader Business Development Manager Sales Manager Head of Sales

Ready to Build Your Career with White Collar Realty?

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Understanding This Role

What does a CRM Executive / Tele Sales Executive – Gurgaon Team do at White Collar Realty?

Call company-generated leads, qualify them, book site visits and meetings, and keep the CRM updated — a calling-led sales-support role, not back-office.

Who should apply for this role?

Real estate experience preferred. Candidates from strong sales backgrounds are also considered. Confident, clear communication. Genuine sales mindset and client-handling ability.

Who should NOT apply?

Anyone looking for a work-from-home role — this is a Work-From-Office role in Gurgaon. Anyone uncomfortable speaking with clients over calls and in person.

What will you learn in this role?

The full real estate sales cycle — from lead to closing; Client handling, consultation and negotiation; Site-visit and closing process; Pipeline and follow-up discipline; CRM and sales tools; Real estate market knowledge (Gurgaon & Dubai).

What tools will you use?

You will get hands-on with CRM, Calling / dialer tools, WhatsApp Business, Google Workspace.

What projects will you work on?

Live buyer leads for luxury and investment projects; Real site visits and client consultations; Real estate closing and deal-support process.

What are the career growth opportunities?

A clear growth path: Sales Executive -> Senior Sales Executive -> Team Leader -> Business Development Manager -> Sales Manager -> Head of Sales. High performers grow faster based on results.

Where is this role based?

This is a Work-From-Office role at our Gurgaon (Gurugram) office on Golf Course Extension Road, Sector 67 — easily reachable from across Delhi NCR.

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Applying for CRM Executive / Tele Sales Executive – Gurgaon Team. Our HR team will review your profile and respond within 3 working days.

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Frequently Asked Questions

What experience do I need for this role?
Tele-calling, inside-sales or CRM experience is preferred. The most important qualities are strong phone communication, persistence and a genuine interest in a sales-driven career in luxury real estate.
Where is this role located and is it in-office?
This is a full-time, in-office role at our Gurgaon office on Golf Course Extension Road -- 6th Floor, Tower A, M3M Urbana Business Park, Sector 67, Gurugram. No relocation is offered, so candidates should be based in or able to commute within Delhi NCR.
How does compensation and incentives work?
You receive fixed compensation plus attractive performance-based incentives linked to the qualified meetings and site visits you book. The exact structure is shared at the interview stage.
Is this a back-office or a sales role?
It is firmly a sales-support, calling-led role -- not back-office. You call company-generated leads, qualify interest and budget, book site visits for the sales team, run follow-ups and keep the CRM updated.
Is the CRM Executive role a back-office job or a calling role?
This is a calling-led sales-support role, not a back-office position. You spend your day calling company-generated leads, qualifying them and booking site visits and meetings for the sales team.
How do I apply for the CRM / Tele Sales Executive role?
You apply directly through the WCR careers page with your details and resume. Hiring is handled in-house by the company, so there is no registration or placement fee at any stage.
What does the interview process look like for this role?
You can expect a screening call that checks your phone communication, followed by in-person rounds at the Gurgaon office covering calling skills and CRM discipline. A short calling scenario may be part of the assessment.
How long does hiring take after I apply?
Shortlisted candidates are typically contacted within a few working days. As a role filled on a rolling basis, the process from first call to offer usually moves quickly.
Can I apply if I have tele-calling or inside-sales experience but not real estate?
Yes, tele-calling, inside-sales or CRM experience is preferred and real estate exposure is a bonus rather than a must. Confident, clear phone communication and follow-up discipline matter most.
What exactly will I do day to day as a CRM Executive?
You call company-generated leads, qualify interest, budget and buying intent, book site visits and meetings for the sales team and run follow-up calls. You also keep the CRM accurate and up to date throughout.
What are the working days and hours for this role?
This is a full-time work-from-office role at the Gurgaon head office with a six-day week. Your calling hours are aligned to when leads are most reachable so your outreach lands well.
How do I commute to the office and is parking available?
The office is on Golf Course Extension Road, Sector 67, Gurgaon, well connected by road and cab from across NCR with practical vehicle access. HR can confirm parking details when you join.
What training and onboarding will I receive?
You go through onboarding on calling scripts, qualification criteria, the CRM and how to book quality site visits. Early calls are supported so you build confidence in qualifying and follow-up.
Will I have a mentor or support while learning the calling process?
Yes, seniors guide you on qualifying leads and handling objections on calls. You get coaching so your qualification and appointment-setting improve steadily.
What performance expectations and KPIs apply to a CRM Executive?
You are measured on call activity, quality of qualification, site visits and meetings booked and CRM accuracy. The goal is to convert leads into well-qualified appointments for the sales team.
How do incentives work for this calling-led role?
On top of a competitive salary you earn attractive performance-based incentives linked to your contribution, explained at the interview. Consistent quality calling and bookings are rewarded.
Who do I report to and how does this role support sales?
You report into sales or CRM leadership and work hand in hand with the sales team you book appointments for. You are the calling engine that feeds qualified meetings into the pipeline.
What is a realistic promotion timeline from CRM Executive?
A strong performer who consistently books quality appointments can progress toward a sales executive or senior inside-sales role over time. Growth is based on demonstrated results rather than a set timeline.
What equipment and tools are provided for the calling role?
You are set up with CRM access and the calling tools needed to manage leads, follow-ups and bookings. The company provides the working environment so you can focus on calls from day one.
Is there a dress code for a CRM Executive?
Yes, professional business attire is expected as you work in a luxury brand office environment. Maintaining a professional standard is part of the WCR culture even in a calling role.
How central is CRM accuracy to this role?
Keeping the CRM updated is a core part of the job because clean records drive good follow-up and smooth handoffs to sales. Your discipline in logging every call and status keeps the whole pipeline reliable.

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